How DANA and QRIS Data Is Used
Our Privacy Policy applies to details you submit during account creation, including your contact details and the verification steps needed before account access. We also receive technical records such as device type, browser details, IP address, login time, and pages opened across the lobby. When you
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select DANA, OVO, GoPay, QRIS, bank transfer, or a virtual account, payment status and reference details may be recorded so we can match a transaction to your account and investigate a stalled receipt. We do not ask for a wallet password through support. Cookie data helps
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us remember settings and understand page errors, while security logs help us detect unusual sign-in behaviour. We retain records only for the operational, dispute, security, or legal period that applies to the record. Where local law permits, our policy governs the service available to you; local
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rules may affect account access or the handling of a request. You can ask us to explain a record, correct it, or remove it when applicable.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.